Our commitment to our customers is unparalleled. Communication is key! It starts the moment we explain the selling process and selling options to those that want to sell their item or items, and continues until the product is safely in the hands of the buyer. We keep our Selling Customersand Buying Customers fully informed throughout the entire process.
FOR OUR SELLING CUSTOMERS If your business chooses to use our services we will describe, photograph, list, secure, store, respond to questions about your item, invoice, process payment, package, ship, track, and deliver PAYMENT to you.
We also offer customized eBay training for businesses seeking to develop their own eBay channel. We will do everything from providing basic to advanced training to completely establishing a eBay Department within your company to liquidate your excess inventory. A perfect fit for any golf shop, car dealer, consignment store, mail/packaging center, or consumer product manufacturer or distributor.
FOR OUR BUYING CUSTOMERS - We will communicate with you clearly through words and pictures during and after each auction or sale. We will keep you informed throughout the payment & shipping process. We will ship promptly via UPS (United Parcel Service) each day, Monday through Friday with tracking information.
Return Policy - AuctionHarbor™ allows returns on items ONLY if the item was not as described and we are notified within 5 days of UPS delivery or attempted delivery of that item. Items being returned must be received by us within 10 calender days from the date UPS recorded delivery or attempted delivery to you. The buyer is resonsible for return shipping costs. Please insure, as damaged returned items will not be accepted. We always welcome your questions, comments, and suggestions.
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